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Frequently Asked Questions
CAN I TOUR THE VENUE?
Yes! We would be happy to give you a scheduled walk-through and answer any questions to help you make your decision to book. You may BOOK A TOUR HERE.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
HOW DO I RESERVE THE VENUE FOR MY EVENT?
NON REFUNDABLE RETAINER- $500+ Depending on the package being booked.
Customized Payment Schedule & Final Payment- We'll customize a scheduled payment plan with the final payment being due 30-45 days prior to the event.
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Payments can be made by Zelle, Cash App, Mastercard, or Visa. Pricing is subject to change without notice. 4% is added to all payments that are not ZELLE/Venmo/CashApp.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
DO YOU REQUIRE A SECURITY DEPOSIT?
Yes, a $300 (or more) Refundable Damage Deposit is required. Please note that certain circumstances / events may require a higher damage deposit. This is refunded in full as long as all rules set forth in the contract are upheld. Please allow up to 10 business days for the refund to be processed.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
WHAT IS REQUIRED FOR CLEANUP?
Clients must remove all personal and event equipment that was brought in. Vendors are responsible for cleaning their areas and removing all equipment. Caterers are required to remove all food, equipment and leave the venue/area as it was prior to their arrival. Client and all vendors MUST place all food and trash into the trash bins that are provided. Imperial 55 takes care of (sweeping/mopping/moving trash bags to the dumpster). The cleaning fee/crew is already incorporated in the package cost.
[If more attendees are present than what was contracted, an additional fee will be charged]
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
IS THERE ENOUGH PARKING FOR MY GUESTS?
Absolutely! We have 70+ complimentary parking spaces located directly in front of our building. ADA accessible.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
WHO DOES THE SETUP AND BREAKDOWN OF MY TABLES AND CHAIRS
Imperial 55 handles set up and breakdown of all tables and chairs.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
DO YOU HAVE A FULL KITCHEN
We do not have a full kitchen as cooking ONSITE is not allowed. We have a kitchenette which provides a Full Size refrigerator, microwave, standard sink and ample shelving for storage.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
ARE CANDLES ALLOWED?
Yes, however all candles must be contained in votives and the flame must be 2” below the top of the container. Flameless candles are preferred.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
DO YOU HAVE A PROJECTOR AND/OR PROJECTION SCREEN?
Yes, we have a projector and screen that may be rented as needed.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
ARE TABLES AND CHAIRS PROVIDED?
Yes, they are. We have upgradable options available. Inquire about your options.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
WHEN CAN WE START SETTING UP FOR OUR EVENT?
You may enter the venue and begin setup at the contracted start of your contracted rental time.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
WHEN DO I NEED TO HAVE EVERYTHING OUT OF THE SPACE?
We require everything out of the space by or before the end of your contracted rental time. The last hour or more MUST be used for breakdown. Music, alcohol service, all entertainment and activities must stop an hour before the contacted end time.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
CAN I USE MY OWN CATERER or bring in my own food?
Absolutely! We are an open vendor venue and therefore allow outside caterers. Our preferred caterers are phenomenal and can prepare all types of cuisines: inquire with our staff if you're interested or in need of a caterer.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
CAN I USE AN EVENT/WEDDING PLANNER?
Yes indeed! We prefer the use of an event/wedding planner or organizer as it will allow for a more successful event, because they are experienced and well equipped for most situations. We will work with your planner on all final details of your event.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
CAN I DROP OFF ITEMS THE DAY BEFORE?
No you may not. The venue is only available during the start and end times as contracted. Please do not arrive prior to the contracted times. Please be certain to communicate delivery times to your vendors to avoid any mishaps. If additional time is required for your vendors, please be sure to discuss availability with us right away to add this time. All items not belonging to Imperial 55 MUST be removed prior to the contracted end time. Imperial 55 is not responsible for items left unattended.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
DO YOU HAVE A SOUND SYSTEM?
Yes, a professional Bluetooth capable speaker and wireless microphone are included in your rental. If you are using a DJ, he/she must provide their own equipment and table for their setup.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
ARE THERE DECORATING RESTRICTIONS?
Yes, you may NOT affix objects to the walls or ceilings.  All decorations must be free standing. We do offer draping exclusively in-house at an additional cost. We do not allow the use of glitter, confetti, stickers, silly string, rice and bird seeds. ONLY Dry Sparklers may only be used inside and/or outside the facility and must be cleaned up immediately.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
ARE PETS ALLOWED TO BE PART OF THE CEREMONY AND RECEPTION?
Yes, pets are allowed to be part of the ceremony and reception but must be leashed and cleaned up after.  Pets are not allowed to be present when food is present or being served. Pet Care by a professional company must be utilized when pets are entering the venue.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
CAN TWO EVENTS HAPPEN SIMULTANEOUSLY ON MY EVENT DAY?
No, we will never book two events on the same day occurring at the same time. You have exclusive rights to the venue space during your contracted timeframe.  
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
IS IT WHEELCHAIR ACCESSIBLE?
Yes, we are ADA approved. Parking is just in front of the venue as well. We also have an ADA restroom.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
DO YOU CHARGE TAX AND GRATUITY?
We charge 6.5% tax. We do not charge gratuity. We believe our staff is wonderful and will treat you and your guests to an exceptional event, therefore, we let gratuity be up to your discretion.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
IS SMOKING ALLOWED?
Cigarette, Marijuana, or any other form of smoking (including vape pens) is not allowed inside the Venue nor outside the building. With the exception of Cigarette Smoking which is ONLY allowed outside the rear of building.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
WHAT IS YOUR RESTROOM SITUATION?
We have 2 restrooms; one is an extra-large restroom ADA Accessible.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
CAN I PROVIDE MY OWN ALCOHOL?
Yes! . Alcohol may only be brought in by the host of the event. This service requires the use of a licensed/insured bartender. We offer a competitive bartender package; however, you may choose to use your own bartender if you choose. Bartenders must be licensed and insured.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
CAN I HOST BOTH MY WEDDING CEREMONY & RECEPTION AT VENUE IMPERIAL 55?
Absolutely! We have several ways to make this work. Contact us so we can walk you through the space and see what will be the best fit for your wedding.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
HOW MUCH DOES IT COST TO RENT THE VENUE?
Please see the pricing, availability and booking details HERE. Feel free to also contact our Event Team for any additional questions you may have.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
WHAT IS YOUR CANCELLATION POLICY?
Cancellations of this agreement for any reason, including force majeure, will result in the forfeiture of all payments applied to your event. Under this agreement, a date change is considered a cancellation. However, a date change request received 90+ days prior to the event date will be allowed and assessed a $300 re-scheduling fee. The new date must occur within 6 months of the request (based on availability). Any requests made less than 90 days from the event date is considered a cancellation.
All cancellations must be provided to in writing.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
DO I HAVE TO PROVIDE DAY OF INSURANCE FOR MY EVENT?
A one-time event insurance policy must be purchased for all events. Clients and Vendors are required to be insured, naming the venue as a certificate holder. This can be purchased HERE. A copy of the certificate of insurance will automatically be sent to us. We have no control over their pricing. PROOF OF INSURANCE MUST BE PROVIDED TO IMPERIAL 55 NO LESS THAN 2 WEEKS PRIOR TO THE EVENT. If your VENDORS need coverage they can obtain it using the same link.
Please contact us at (407)743-5333 if you are unable to locate the answer to your question(s). We're more than happy to assist and make sure all of your inquires are addressed.
DO YOU ALLOW PHOTO SHOOTS?
Yes, photo shoots are allowed Tuesday-Friday. Please contact our Event Team for pricing and availability.